Privacy Policy

P & A Creations Private Limited and Astu (“we”, “our”, or “us”) take your privacy seriously. This Privacy Policy explains the types of data we collect through our websites, including sub-domains, microsites, and mobile applications (“website”), how we use and protect that data, and the choices you have regarding your personal information.

1. What Data Do We Collect?

We may collect the following categories of data:

  • Contact Information: Name, email address, postal address, phone number, country, and employer.
  • Technical Information: IP address, browser type, device information, usage data, cookies, and similar technologies.
  • Product and Service Data: Membership numbers, registration details, purchase/payment information, participation in programs.
  • Personal Information: Age, gender, date of birth, nationality, government-issued ID details, occupation, and survey or review responses.
  • Feedback & Reviews: Comments, suggestions, and opinions about our products or services.

2. How We Collect Data

We collect data in the following ways:

  • Information You Provide: Via website forms, purchases, surveys, and other user-initiated interactions.
  • Automatically Collected Information: Through cookies, pixels, and similar technologies during your visit.
  • Email Interactions: When you open or click links in our emails (where supported by your device).

You may choose to limit or opt out of certain data uses, including editing or deleting your data through your account settings.

3. Data Shared by You

We collect data when you:

  • Register for products or services.
  • Make or attempt a purchase or transaction.
  • Participate in surveys or feedback activities.
  • Subscribe to our newsletters or promotional communications.
  • Browse or interact with our website content.

4. Automatically Collected Data

Our systems may automatically log:

  • IP address
  • Device type and operating system
  • Browser details and language settings

This data helps us analyze usage, improve performance, and optimize content.

5. Our Use of Data

We use your data for:

  • Delivering and managing services and products
  • Improving user experience and customizing content
  • Fulfilling legal and contractual obligations
  • Ensuring platform security and fraud prevention
  • Conducting analytics and performance monitoring

We process your data with your consent, to comply with legal requirements, or where we have a legitimate interest.

6. Sharing of Data

We do not share your personal data with any third party outside of P&A Creations or Astu.

7. Data Security

We implement technical and organizational measures to protect your data. If you suspect any misuse of your data, please contact us immediately at [insert your contact email].

8. Data Retention

We retain your data only as long as necessary for the purposes it was collected — including legal, operational, and dispute-resolution requirements. Retention time varies depending on the data type and usage.

9. Where We Store Data

Your data is securely stored on encrypted cloud servers hosted by trusted providers.

10. Processing Your Data

All data processing complies with applicable laws and the principles outlined in this Privacy Policy.

11. Cookies, Pixels & Tracking Tools

Our site uses cookies and tracking tools to enhance user experience. You may control cookie preferences in your browser settings, though disabling cookies may limit certain functionalities.

12. Security Disclaimer

While we apply industry-standard security measures, no method of online transmission is 100% secure. Please safeguard your login credentials. We are not responsible for data loss or misuse caused by external threats beyond our control.

13. Severability

If any clause in this policy is deemed unenforceable or invalid, the remaining provisions will remain in full force and effect.

14. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on our website, and your continued use of the site will indicate your acceptance of any changes.